437-428-2828info@trupax.caMon–Sat, 9am–8pm ET
Our Story / Since 2016

Insurance people, not a call centre.

TrueVisit Insurance has been arranging travel-medical insurance from Brampton, Ontario since 2016. Most of our work is Super Visa and visitor cover — parents and grandparents coming to spend a year with family, students starting a program, new permanent residents waiting out a provincial health coverage gap. Around 4,000 families later, the job is still the same one: work out what a family actually needs, then find the plan that does it for the least money.
How We Work

Where the plans actually differ

One plan has a 180-day stability period on pre-existing conditions; the other has 90. One pays the hospital directly; the other reimburses you weeks afterwards. One covers the follow-up visit an emergency physician orders, the other stops at the emergency room door.

None of that is visible on a price list. It shows up at the claim, which is the worst possible moment to find out. Our job is to put those differences in front of you before you buy, in plain language, so the plan you pick is the one that pays when you need it.

Most of what we are asked about comes down to three things: the rules a Super Visa policy has to meet, whether a pre-existing condition is covered, and whether the year can be paid monthly. We will answer all three before you pay, not after.

Still got questions

Talk to a person, not a chatbot.

We answer the phone Mon–Sat, 9am–8pm ET. Whoever picks up is a licensed agent who can quote, explain a policy wording and process a change — not a receptionist taking a message. If you would rather write, email us and you will get a person back the same day.

The things most asked.

1 Are you licensed?

Yes. TrueVisit Insurance Inc. holds an insurance agency licence in Ontario, and every agent here is individually licensed. You can verify us with the provincial regulator.

No. Premiums are filed by the insurer and are the same whether you buy from us or from them directly. We are paid a commission by the insurer, which is already built into that filed rate. What you get for nothing is the comparison and someone to call.

We are appointed with six Canadian insurers who write visitor and Super Visa cover. The quote results show every plan we can place — see them on the quote page.

Claims are handled by the insurer’s own claims administrator, and we will walk you through it: which number to call, what they will ask for, and how to submit it. If it stalls, we chase it. Start at our claims page.

Constantly — it is most of what we get asked. Some plans cover stable conditions, some exclude them, and “stable” has a specific meaning that varies by insurer. Tell us the situation and we will tell you which plans genuinely work. More on pre-existing conditions.

Why Buy Through Us

What you get either way

Plans that qualify

$100,000 or more, valid a full 365 days, from insurers Canada accepts.

Monthly payments

Available on most Super Visa plans, with the year kept intact.

Same-day documents

Policy and confirmation letter straight to your inbox.

Real people

Mon–Sat, 9am–8pm ET on 437-428-2828.

Start with a price, or start with a question

Compare plans in about a minute, or call 437-428-2828 and talk it through with a licensed agent first. Mon–Sat, 9am–8pm ET. No obligation either way.