Contact TrueVisit Insurance
Reach us directly
Whoever answers is a licensed agent who can quote, read a policy wording and process a change — not a receptionist taking a message. We are not a 24-hour call centre, and we would rather say so than pretend otherwise.
If you have a medical emergency in Canada right now, do not wait for us — call the assistance number on your policy certificate. See how claims work.
- 437-428-2828
- info@trupax.ca
- Mon–Sat, 9am–8pm ET
- 2970, Drew Road, Suite 202-C, Mississauga, ON L4T1X9
Send us a message
Tell us who is travelling and roughly when, and we will come back with the plans that fit. Nothing here commits you to anything.
One call usually settles it.
Most enquiries are quicker spoken than written, especially where a medical condition or a date is involved. Have the ages, the arrival date and any medication changes to hand and a licensed agent will work through the options with you.
- 437-428-2828
- Mon–Sat, 9am–8pm ET
- Licensed agents, not a call centre
Before you write
Same business day for anything sent during opening hours, and first thing the next morning otherwise. If it is urgent, phone — a form is never the fast route.
No. We are on the phone Mon–Sat, 9am–8pm ET. Messages sent outside those hours are answered when we open. The insurer’s emergency assistance line, though, is staffed around the clock.
Yes. Have the ages, the arrival date, how long they are staying and any medical history to hand, and you will usually have options inside ten minutes. Or run it yourself on the quote page.
Call us with the policy number. Date changes, extensions, cancellations and refunds all come back through us and we deal with the insurer on your behalf.
We are licensed in Ontario. If you are elsewhere in Canada, call and ask before assuming either way — the answer depends on the insurer as well as on us.
TrueVisit Insurance arranges travel-medical insurance for visitors, Super Visa applicants and international students across Canada. We compare plans from six insurers so you do not have to call each one.
What We Arrange
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TrueVisit Insurance Inc. is a licensed insurance agency in Ontario. Information on this site is a summary for general guidance only. Coverage, exclusions and limits are governed by the policy wording issued by the insurer. Premiums shown are estimates based on the details you enter and are confirmed at the time of purchase.